PAFlow

PowerAgent “PAWorx”

Organizations are straining to find process and cost efficiencies at every turn. Operational Managers use PAWorx to meet these challenges.

PAWorx is fully integrated with PowerAgent and is a customizable imaging and workflow system that captures and moves documents and data electronically through your workflow processes, creating meaningful operational efficiencies and cost benefits.

Increase Productivity and Reduce Costs:

  • Monitor the status of business processes at each work step through a real-time executive dashboard.
  • Monitor actual work to your quality thresholds to ensure you are exceeding your quality standards.
  • Leverage standard, imbedded transactional and non-transactional work flows providing a cost-effective and rapid realization of business process efficiencies.
  • Capture documents and files from multiple sources and link them to specific accounts, transactions or dealers.
  • Electronically store, organize, and manage documents, files, and other business-critical information, providing fast, security-controlled access to information.
  • Index items for rapid retrieval.
  • Read bar code information so return correspondence is automatically linked to the shareholders account.
  • Convert correspondence and pictures into images that are editable.
  • Remove manual key strokes by automatically populating PowerAgent fields based on applicable index values.
  • Connect seamlessly to your content management system, database or other repository, simplifying the delivery of information into PowerAgent.

Control and Customize your Experience:

  • Analyze, develop and design customized work flows to automate each step of your business processes through a graphical drag-and-drop interface.
  • Push or pull work based on the work type, account number or any other pre-defined field.
  • Annotate images with notes, highlighting or markings for future reference while preserving the original integrity of the document.
  • Monitor, administer, control and track performance metrics for all of your process management applications.